The following policies govern the contractual relationship between the boat charter company (hereinafter referred to as the “Company” or Locatore) and the individual or legal entity making the reservation (hereinafter referred to as the “Client” or Conduttore). By confirming a booking, the Client expressly declares that they have read, understood, and accepted these policies in full.

1.1 Client Data & Privacy

1.1.1 The Client’s personal data, including but not limited to name, surname, address, telephone number, email address, payment details, and booking-specific information, are collected and processed exclusively for legal, administrative, and operational purposes related to boat rental and charter activities, in compliance with applicable data protection laws, including Regulation (EU) 2016/679 (GDPR).

1.2 Booking Details & Amendments

1.2.1 All booking details provided at the time of reservation—including vessel type, rental or tour date, departure time, duration, and number of passengers—are considered binding.
1.2.2 Any modification to booking details is subject to prior approval by the Company and shall only be valid upon written confirmation and formal amendment by an authorized staff member.

1.3 Payment Terms

1.3.1 At the time of booking, the Client must provide a valid credit card and authorize payment of either the full amount or a deposit, as indicated during the booking process.
1.3.2 If a deposit is paid, the Client remains fully liable for the total booking amount.
1.3.3 Any outstanding balance may be settled at any time prior to the rental or tour date. If unpaid before commencement of the service, the Client expressly authorizes the Company to automatically charge the remaining balance to the same card used at booking, without further notice.

2. Client-Initiated Cancellations

2.1 Standard Cancellation

2.1.1 The Client may withdraw from the booking up to fourteen (14) days prior to the scheduled rental or tour start date and shall receive a refund equal to 90% of the total booking amount.
2.1.2 The remaining 10% represents non-refundable transaction and payment processing costs.

2.2 Late Cancellation

2.2.1 No refund shall be issued for cancellations made less than fourteen (14) days prior to the rental or tour start date.
2.2.2 Any deposit paid shall be retained by the Company, and no charge shall be applied to the outstanding balance.

2.3 No-Show

2.3.1 Clients who fail to cancel or do not present themselves at the agreed time and place (no-show) shall be liable for the full booking amount.
2.3.2 Any outstanding balance shall be charged to the credit card provided at booking.

2.4 Rescheduling Requests

2.4.1 The Client may request rescheduling, subject to vessel and crew availability.
2.4.2 Rescheduling may be subject to price adjustments.
2.4.3 If rescheduling is not possible, no refund shall be issued and the original booking date and time shall remain valid.

2.5 Early Termination by Client

2.5.1 If the Client voluntarily terminates the rental or tour prior to the scheduled end time, no refund or partial reimbursement shall be granted.

3. Weather-Related Cancellations

3.1 Unsafe Weather Conditions

3.1.1 Unsafe weather conditions include official alerts or restrictions issued by competent maritime or meteorological authorities, including the Local Coast Guard (Capitaneria di Porto) and ARPAL Liguria.
3.1.2 Yellow, Orange, and Red alerts issued by ARPAL Liguria are considered conditions preventing the safe execution of rentals or tours.
3.1.3 In such cases, the Company shall offer a full refund or rescheduling, subject to availability.

3.2 Client Discretion

3.2.1 In the absence of official alerts or navigation restrictions, weather conditions shall be deemed acceptable and the decision to proceed shall be at the Client’s discretion.
3.2.2 In such circumstances, no refund shall be issued.

3.3 Sudden Weather Changes

3.3.1 Sudden and unforeseeable weather changes occurring after departure that limit the Client’s ability to fully enjoy the service do not entitle the Client to a refund.

4. Company-Initiated Cancellations

4.1 Right to Cancel for Safety Reasons

4.1.1 The Company reserves the right to cancel or terminate a booking before departure, on the scheduled day, or during the rental or tour if circumstances arise that may jeopardize the safety of the vessel, passengers, crew, third parties, or the marine environment.

4.2 Grounds for Cancellation

4.2.1 Such circumstances include, but are not limited to:

·       4.2.1.1 Client’s inability to safely operate the vessel (self-drive) or failure to follow the captain’s instructions (with captain);

·       4.2.1.2 Impairment due to alcohol, drugs, or other intoxicating substances;

·       4.2.1.3 Aggressive, unsafe, or inappropriate behavior;

·       4.2.1.4 Failure to comply with safety instructions or maritime regulations;

·       4.2.1.5 Exceeding authorized passenger capacity or embarking unauthorized persons;

·       4.2.1.6 Medical emergencies not safely manageable on board;

·       4.2.1.7 Environmental or navigational restrictions imposed by authorities;

·       4.2.1.8 Any unforeseeable event beyond the Company’s reasonable control that may endanger safety or property.

4.3 Effects of Company Cancellation

4.3.1 If cancellation is attributable to the Client’s conduct or breach of these policies, no refund shall be due.
4.3.2 If cancellation is due to safety or regulatory reasons not attributable to the Client, the Company shall offer a refund or rescheduling, at its discretion and subject to availability.

Terms & Conditions – Self Drive Boat Rental (Without Captain)

 

1. Renter’s Responsibility (Responsabilità del Conduttore)

1.1 The renter (hereinafter referred to as the “Client” or Conduttore) assumes full civil, administrative, and criminal responsibility for the vessel for the entire duration of the rental (locazione), including its navigation, operation, custody, and use.

1.2 The Client undertakes to operate the vessel in strict compliance with all applicable Italian and international maritime laws and regulations, including but not limited to the Codice della Navigazione, the relevant implementing regulations, and the vessel’s technical and safety specifications.

1.3 Only the Client is authorized to operate the vessel. Any transfer of command, control, or operation of the vessel to third parties is expressly prohibited unless previously authorized in writing by the Company (Locatore).

2. Safety & Regulatory Compliance (Sicurezza e Conformità Normativa)

2.1 Prior to departure, the Client declares that they have received, read, and fully understood all safety equipment instructions, operational guidelines, and navigation rules provided by the Company, including those communicated verbally by its personnel.

2.2 The vessel is subject to the jurisdiction of the Coast Guard Office (Capitaneria di Porto) of Santa Margherita Ligure and is authorized to navigate exclusively within the maritime area between Sestri Levante and Camogli.

2.3 The Client is solely responsible for ensuring compliance with all applicable regulations, including but not limited to those governing Marine Protected Areas (Aree Marine Protette), port authority orders, speed limits, anchoring restrictions, bathing zones, and environmental protection laws.

2.4 Any administrative sanctions, fines, or penalties imposed by competent authorities during the rental period shall be borne entirely by the Client.

3. Passenger Responsibility (Responsabilità per i Passeggeri)

3.1 The Client assumes full responsibility for all passengers embarked on the vessel, including their conduct, safety, and compliance with applicable regulations and crew instructions.

3.2 The Client shall be liable for any damage to the vessel, its equipment, or third parties caused by passengers, whether through negligent, reckless, or intentional behavior.

3.3 The Client expressly acknowledges the maximum passenger capacity indicated in the vessel’s registration and undertakes not to exceed such limit under any circumstances.

3.4 Any breach of the limitations relating to passenger number, onboard behavior, or use of the vessel shall constitute a material breach of this agreement and shall be attributable exclusively to the Client.

4. Boat Condition & Damage Policy (Stato dell’Unità e Danni)

4.1 The vessel is delivered to the Client in seaworthy condition (in buono stato di navigabilità), complete with all required safety equipment, accessories, documents, and insurance certificates.

4.2 The Client undertakes to return the vessel in the same condition in which it was delivered, excluding normal wear and tear resulting from proper use.

4.3 The Client shall be fully liable for any damage, loss, theft, or deterioration of the vessel or any of its components, including accessories and safety equipment, occurring during the rental period.

4.4 A security deposit of €500.00 (deposito cauzionale) is required prior to departure. The Company is entitled to retain all or part of the deposit to cover damages, losses, or missing items.

4.5 If the total cost of damages exceeds the amount of the security deposit, the Client shall pay the outstanding balance upon check-out or upon issuance of a formal invoice.

5. Insurance Coverage (Copertura Assicurativa)

5.1 The vessel is covered by mandatory third-party liability insurance (assicurazione RC natanti) in accordance with Italian law.

5.2 The insurance coverage applies exclusively within the limits and conditions set forth in the insurance policy and does not cover damages caused by:

·       Gross negligence (colpa grave) or willful misconduct (dolo) of the Client or passengers;

·       Operation of the vessel in violation of laws, regulations, or contractual provisions;

·       Unauthorized use of the vessel or navigation outside permitted areas;

·       Damage to personal belongings of the Client or passengers.

5.3 Any deductible (franchigia) provided for in the insurance policy shall be borne entirely by the Client.

5.4 The Client remains personally liable for any damages or losses not covered, excluded, or exceeding the limits of the insurance coverage.

6. Limitation of Liability (Limitazione di Responsabilità)

6.1 To the extent permitted by Italian law, the Company shall not be liable for indirect, consequential, or non-material damages, including loss of enjoyment, loss of profit, or personal belongings brought on board.

6.2 The Company shall not be liable for damages or injuries resulting from:

·       Improper or negligent use of the vessel by the Client or passengers;

·       Failure to comply with safety instructions or maritime regulations;

·       Force majeure events, including adverse weather conditions or acts of public authorities.

6.3 Nothing in these Terms and Conditions shall exclude or limit liability in cases where such exclusion is prohibited under mandatory provisions of Italian law.

7. Legal & Financial Provisions (Disposizioni Legali e Finanziarie)

7.1 Any dispute arising from or related to this rental agreement shall be subject to the exclusive jurisdiction of the Court of Genoa (Foro di Genova).

7.2 For matters not expressly governed by these Terms and Conditions, the provisions of Legislative Decree No. 171 of 18 July 2005 (Codice della Nautica da Diporto), Articles 42 and 26, as well as the Codice della Navigazione, shall apply.

7.3 Minimum charges for damages or losses are detailed in the price table attached to each charter agreement. By signing the agreement, the Client expressly acknowledges and accepts such charges.

7.4 Late return of the vessel shall constitute a contractual breach and shall be charged proportionally based on the applicable rental rate, without prejudice to any further damages claimed by the Company.

 

Terms & Conditions – Private Boat Tours (with Captain)

1. Captain’s Authority (Autorità del Comandante)

1.1 The appointed captain (Comandante) has full authority and command over the vessel (unità da diporto) and over all persons on board for the entire duration of the tour.

1.2 All passengers are required to comply at all times with the captain’s instructions, safety briefings, and operational decisions, in accordance with the Codice della Navigazione and applicable maritime safety regulations.

1.3 The captain reserves the right, at their sole discretion, to modify the tour, return to port, or terminate the excursion if passengers fail to comply with safety instructions, behave in a reckless or dangerous manner, or otherwise compromise the safety of the vessel, passengers, crew, or the marine environment.

1.4 In such circumstances, the tour shall be considered duly performed and no refund or compensation shall be due to the passengers.

2. Alcohol & Substance Policy (Alcol e Sostanze Stupefacenti)

2.1 Moderate consumption of alcoholic beverages is permitted on board, provided that such consumption does not impair the passenger’s behavior, judgment, or ability to comply with safety instructions.

2.2 Passengers whose physical or mental capacities are impaired due to alcohol or other substances may be denied boarding or, if already embarked, may be disembarked at the nearest safe port, at the captain’s discretion, without any right to refund.

2.3 The possession, use, or distribution of illegal drugs or prohibited substances on board is strictly forbidden.

2.4 Any violation of this policy shall result in the immediate termination of the tour and may be reported to the competent authorities, without prejudice to any further legal consequences.

3. Weather Conditions & Itinerary Changes

(Condizioni Meteo e Modifiche dell’Itinerario)

3.1 The itinerary, route, and duration of the tour are subject to change at the captain’s discretion due to weather conditions, sea state, maritime traffic, port authority instructions, or any other circumstance that may affect navigational safety.

3.2 Minor modifications made in the interest of passenger safety, comfort, or regulatory compliance shall not constitute grounds for refunds, discounts, or compensation.

3.3 In the event that weather or safety conditions prevent the safe execution of the tour, the Company reserves the right to cancel or interrupt the excursion in accordance with applicable policies.

4. Passenger Responsibility (Responsabilità dei Passeggeri)

4.1 Passengers are solely responsible for their personal belongings brought on board. The Company and the captain shall not be liable for loss, theft, or damage to personal items, regardless of cause.

4.2 Passengers shall behave in a prudent and respectful manner at all times and shall avoid actions that could cause damage to the vessel, its equipment, or the environment.

4.3 Any damage to the vessel or onboard equipment caused by passenger negligence, improper behavior, or failure to comply with instructions shall be charged to the responsible passenger, without prejudice to the Company’s right to claim further damages.

5. Liability Limitations & Insurance

(Limitazione di Responsabilità e Assicurazione)

5.1 The vessel is covered by mandatory third-party liability insurance (RC natanti) in accordance with Italian law.

5.2 The Company shall not be liable for damages or injuries resulting from passenger negligence, failure to follow the captain’s instructions, or behavior contrary to maritime safety regulations.

5.3 To the extent permitted by Italian law, the Company shall not be liable for indirect or consequential damages, including loss of enjoyment of the tour.

5.4 Nothing in these Terms and Conditions shall limit or exclude liability in cases where such limitation is prohibited by mandatory provisions of Italian law.